Privacy
This privacy policy explains how we process personal data when you request information or an operational diagnosis through this website.
Last updated: April 8, 2026.
Data controller
Controller: DETRADE GLOBAL, SOCIEDAD LIMITADA.
Tax ID: B75735977.
Address: AVDA REPUBLICA DE VENEZUELA, NUM 62, 38314 OROTAVA (LA), S.C. TENERIFE.
Privacy contact: contacto@detradeglobal.com.
Phone: (+34) 609 00 62 49.
Categories of data processed
We process data provided in forms: name, company, email, phone, city, country, sector, number of locations, current system and comments.
We may also process basic technical request data (for example, submission timestamp, source page and technical metadata required for security and abuse prevention).
Processing purposes
Respond to information and diagnosis requests.
Manage commercial leads and related follow-up.
Coordinate meetings or analyses requested by the interested party.
Maintain communications linked to the submitted request.
Legal basis
Pre-contractual measures requested by the data subject when asking for analysis or commercial contact.
Consent, where required for specific processing activities.
Legitimate interest for basic website security and abuse prevention, applied proportionally.
Data retention
We keep data for the time necessary to manage the request and its reasonable associated commercial follow-up.
After that purpose ends, we may keep blocked data for periods required by law.
Recipients
We do not disclose personal data to third parties unless legally required.
Technology providers may access data as processors under contract to operate the website.
Data subject rights
You may exercise your rights of access, rectification, erasure, objection, restriction and portability.
To exercise rights, contact contacto@detradeglobal.com and specify your request.
If you consider your request has not been handled correctly, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).
Updates
We may update this policy to reflect legal or website changes. The current version is always the one published on this page.